Not posible withdrawls

[moedaclara]

Wat is happening to the withdrawls ? Over 25 days and I can not claim

[macflapd]

Gm, it says that your ETH is claimable. If you scroll down you will see a ‘Claim’ button, click that and you will be able to withdraw your ETH.

[moedaclara]

Thank you, but the claim bottom is not able to do so, how may I have some support ?